Refund Policy
Last updated: October 18, 2026
24-hour money-back guarantee
We want you to be confident trying HeyReplyAI. If it isn't the right fit, you can request a full refund within 24 hours of your purchase.
After 24 hours
To keep pricing fair and cover AI usage costs, payments are non-refundable after 24 hours from the time of purchase. This applies to all plans and renewals.
How to request a refund
- Email info@leadsflex.com from the email on your account within 24 hours of your charge.
- Include the plan you purchased and the date/time of payment.
- Approved refunds are returned to your original payment method, typically within 5–10 business days.
Cancellations
You can cancel anytime. Cancelling stops future renewals; you keep access until the end of your current billing period. Cancelling does not automatically trigger a refund outside the 24-hour window.
Free trial
The free trial is free — no charge, nothing to refund. Upgrade only when you're ready.
Questions
Email info@leadsflex.com and we'll help.